Frequently Asked…

We ask all residential customers to have their trash out by 7:00am on their service day.

If you have pesky animals digging through your trash, you must be sure you have your lid secured to the can. If you just use bags, either double-bag the trash, or put one small dab of ammonia on the bag. This will repel any hungry little pest. Also, put your trash out the morning of your pick-up instead of the night before.

There really is no way to completely secure the can. After our drivers service the can, they will secure the lid back on and lay the can down so the lid stays in place and the can won’t travel too far. Also, look under the “Tips” section below.

The Montgomery County Department of Solid Waste Services has a metal recycling program. Call 240-777-6410 to schedule a pick-up.

It depends on the severity of the storm or depth of snow and/or ice. Check the “Latest Updates” in our sidebar for details.

We work every holiday except for Christmas Day and New Years Day.

If you are in a Home Owners Association, please contact your HOA for your holiday schedule.

Toters are available for our residential customers for a monthly fee of $5.00.

You may call our office; one of our customer service representatives would be happy to assist you.

Monday through Friday 8:00 am to 4:00 pm

To schedule a bulk pick up, click on Request Bulk Pickup on the sidebar of our website.

  • Never leave any item which is not for disposal next to your trash can, bag, or cart on pick-up day.
  • Never put paint or other liquids in your trash. If you have old paint cans, be sure the remaining paint is completely dry. You can add a little sand or dirt to speed the process. Please call our office to let us know you will be placing cans out for pick-up.
  • If it is windy the day of your scheduled pick-up, you may want to take the bagged trash out of the can and just put the bag out for pick-up. Empty cans have a habit of wind-surfing.
  • If you have any material which can blow around easily (packing peanuts, etc.), bag them in a secure fashion.
  • If you have an item to put out for us to pick-up and you are not sure whether it is OK to put out with the regular trash, please call our office and our staff will assist you.

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Latest Updates

*SEVERE WEATHER ALERT* 2/19/21 8:00 A.M.

Montgomery County has delayed the opening of the transfer station.  Today's trash and recycling collections will be delayed and will occur later than usual.  Some communities may experience delayed service times or postponement of service until Tuesday due to road and sidewalk conditions in the neighborhood.  We will keep your Property Manager updated as to possible delay in service.

All trash and recycling containers must be brought to the front of the house, there will be no back yard service.  Please make sure your trash can is free of ice and our crew can get to it without obstruction or having to walk over ice.  Our crews have been instructed to stay safe and avoid the possibility of injury.

Please stay safe!  We thank you for your patience and understanding!

*SEVERE WEATHER ALERT* 2/18/21 6:15 A.M.

Montgomery County Government has shut down County trash service and closed the transfer station.  Due to very icy and dangerous road conditions we will have to suspend service to our customers as well.  Commercial customers, service will be delayed 24 hours with service to resume Friday should conditions allow.  Residential customers, service will resume on your next regularly scheduled service day, which should be Monday.  The safety of our crews, customers, and communities is our highest priority.  Thank you for your patience and understanding, stay safe!

*SEVERE WEATHER ALERT* 2/17/21 4:30 P.M.

Customers:  *UPDATE*

THE FORECAST HAS SHIFTED A BIT. THE NATIONAL WEATHER SERVICE IS NOW CALLING FOR 1-3 INCHES OF SNOW TONIGHT FOLLOWED BY 3-5 INCHES OF SNOW BY TOMORROW AFTERNOON. OUR CREWS WILL BE REPORTING TO WORK TOMORROW MORNING. OUR SAFETY MANAGER WILL THEN DETERMINE IF THE ROADS, INCLUDING BACK STREETS ARE SAFE FOR OUR SERVICE VEHICLES TO PASS. IF CREWS ARE DISPATCHED AND FIND THE ROADS TO BE TOO TREACHEROUS, THEY WILL SUSPEND SERVICE IMMEDIATELY AND RETURN TO THE OFFICE. COMMUNITIES WHICH REQUIRE THE USE OF SIDEWALKS TO ACCESS TRASH WILL HAVE TO HAVE SIDEWALKS CLEARED OF ANY ICE OR SNOW AS WELL. IF SERVICES ARE CANCELLED OR SUSPENDED,RESIDENTIAL CUSTOMERS WITH THURSDAY SERVICE WILL BE PICKED UP ON THEIR NEXT REGULARLY SCHEDULED SERVICE DAY ON MONDAY.

FRIDAY, WE WILL HAVE DRIVERS REPORT FOR WORK IN THE MORNING, IF STREETS AND SIDEWALKS ARE CLEARED OF ICE AND SNOW, SERVICE WILL GO ON AS SCHEDULED. SHOULD FRIDAY'S SERVICE BE CANCELLED DUE TO SNOW AND ICE, FRIDAY CUSTOMERS WOULD THEN BE PICKED UP ON THEIR NEXT REGULARLY SCHEDULED SERVICE DAY ON TUESDAY. WE ARE HOPING ALL STREETS AND SIDEWALKS ARE CLEARED BY SATURDAY FOR SATURDAY SERVICES.

COMMERCIAL SERVICES MAY BE DELAYED UP TO 48 HOURS DEPENDING ON THE SEVERITY OF THE STORM AND THE CONDITIONS OF ROADS AND OPERATING SURFACES AT CUSTOMER LOCATIONS. 

SHOULD MONTGOMERY COUNTY CLOSE THE WASTE TRANSFER STATION, ALL SERVICES ARE SUSPENDED.

SAFETY IS OUR #1 PRIORITY DURING WEATHER EVENTS.

THANK YOU IN ADVANCE FOR YOUR UNDERSTANDING. 

 

 

Are you a CDL driver looking for a job? We are hiring! Give us a call or stop by. 

Celebrating 36 years of reliable service at competitive rates.

  • WE ARE A PROUD SUPPORTER OF THE WOUNDED WARRIOR PROJECT AND THE USO WARRIOR FAMILY CENTER IN BETHESDA.